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Payments can be made through our web banking system by credit card (Mastercard & Visa) and also through Paypal.
We take your security very seriously, therefore your details are safe with us. Your banking information are encrypted in mode SSL and are not stored on our database. The data are transmitted directly to our banking servers from our secure-payment provider.
After placing the order and submitted all your credit card information, our secure-payments provider asks your bank to validate the payment and give authorization. If it gets refused you can contact your back for further information. Our customer service is available to help you in any issue.
You can return your item for an exchange within 14 days of the delivery day, as long as the new item has the same product code as the original product you ordered and you need to inform our customer service (the sooner the better) to guide you through our exchange & refund procedures.
Send us an email at firstname.lastname@example.org or give us a call at +30 210 34 00169 & +302103400172. Items that have been washed or altered in any way, will not be accepted for exchange or return. You cannot exchange or get refunded from e-shop ordered items to any of our retail stores.
For technical reasons, placing an order through email, post mail or fax is not possible.
No exchanges can be made electronically to items purchased from our retail stores.
Your order number is sent to you in the confirmation email you get after you fulfil an order, and the receipt you receive when delivery takes place. You can contact us (email@example.com) in case you lose your order number.
We have made every effort to display as accurately as possible the colors of our products online. We cannot guarantee any misleading colors your monitor display may not show accurately.